Microsoft Windows NT 4.0 Network And Dialup Configuration For On-Site / SurfNJ Internet Customers Version 1.3 (4/2/98)


    These Instructions have been provided by On-Site / SurfNJ Technical Support to describe a typical Network and Dialup configuration for a stand alone type system. This document is in no way supported by On-Site / SurfNJ Internet Technical Support (support@onsitenj.com). On-Site / SurfNJ Internet will not be held responsible for any loss of data or connectivity problems to other networks that may occur by using the information contained within these instructions.     MODEM SETUP:

     To set up the modem, open the Modems Control Panel by double clicking on My Computer / Control Panel / Modems. If you have not previously installed your modem, you must click on the Add... button and follow the installation procedures presented by "Microsoft's Modem Setup Wizard". If you encounter any problems installing your modem, please contact the modem manufacturer or vendor for further assistance. Once you have successfully installed your modem, single click on the Properties button to verify your modem settings. 

Within The Modem Properties dialog box, click on the General Tab. Within this section, select the maximum speed that your modem is capable of communicating at from the chart below..     

Modem Speed Maximum Speed
14,400 bps. 19,200 bps.
28,800 bps. 38,400 bps.
33,600 bps. 57,600 bps.

  Once you have configured the "Maximum Speed" settings with the appropriate value, click on the Connection tab to go on to the next step. 

In the Connection tab, verify that the following is correctly set.     

Data bits: 

8
Parity: = None
Stop bits: 

1

  In The Call Preferences section, make sure that there is a check next to both "Wait for dial tone before dialing" and "Cancel Call if not connected within # secs" options. The number of seconds value should normally be set to 60. If you are having trouble establishing a connection within this amount of time, you may increase the value to have the dialer wait longer before it drops a call in progress.

   

Once you have completed this section, single click on the Advanced button to go on to the next step.  In the Advanced Connection Settings window, make sure that "Use flow control" is checked and that the radio button is on "Hardware (RTS/CTS)". Also, if you modem supports it, you might have an available option to enable error control.You should consult your modems manual or contact the manufacturer if you are unsure about this option. After you have verified that your modem does supports this function, put a check next to both "Use Error Control" and "Compress data".   

Once this has been done, you may return back to the main Control Panel screen by clicking on OK for each screen that was opened previously.   NETWORK CONFIGURATION:  

From the Control Panel double click on the Network icon to bring up the Network Control Panel window. Once this window is open, click on the Services tab and verify that "Remote Access Service" has been installed. If this service is already installed, you may continue on to the next step by single clicking on this service to highlight it, and then clicking on the Properties button.  If you do not have the service listed within the Network Services window, you must first install it by clicking on the Add... button and then double clicking on "Remote Access Service". This will automatically bring you back to the main Network Services window, and register the service as being installed on your system. From this point, single click on the "Remote Access Service" service to highlight it, and then click on the Properties button to continue.

 

In the Remote Access Setup window, we need  to verify two different separate options which  are accessible only through the Configure,  and Network buttons. Start by clicking on the Configure button and verifying that the following information is correct. 

In the Configure Port Usage window, make sure that the radio button is set to "Dial out only". Once this has been done, click on the OK button to return to the Remote Access Setup window. From here, verify the information located in the second option by clicking on the Network button. 

Within the Network Configuration window, verify that "TCP/IP" is the only dial out protocol selected. Once this has been done, click on the OK button to return to the Remote Access Setup window. From here, click on the Continue button to return to the main Network Control Panel window.

 

Since Windows NT is designed to have a network adapter installed on the system to function properly, you must install the appropriate driver for your "Network Interface Card" or "NIC" for short. This can be done by clicking on the Add... button located in the Adapter tab of the Network Control Panel and selecting your particular "Network Card" from the provided list. If you are unsure what type of "Network Card" is installed on you computer, or you do not see your particular card listed within the menu, you should consult the manual or vendor for further assistance. 

Note:  If you do not have a "Network Card" installed on your system, you must install the "MS Loopback Adapter" to emulate the presence of a Network Card. To add this emulator, click on the Add... button located in the Adapter tab of the Network Control Panel and then select "MS Loopback Adapter" from the selection menu.    Example:  Clicking on the Add... button located in the Network Control Panel / Adapters window will display the following menu. From this menu, double click on the entry name for the appropriate "Network Card" installed on your system (Note: if you do not have a "Network Card" installed, select the "MS Loopback Adapter"). After this is done, you should be returned to the main Adapters window

   

Next, click on the Protocols tab and verify that the "TCP/IP Protocol" has been installed. If it has been installed previously, such as during the initial Install, you may continue on to the next step by single clicking on this service to highlight it, and then clicking on the Properties button. 

If you do not have this Protocol listed within the Network Control Panel / Protocols window, you must first install it by clicking on the Add... button and then double clicking on "TCP/IP Protocol" from the scrollable menu. This will automatically bring you back to the main Network Protocols window, and register the protocol as being installed on your system. From this point, single click on the "TCP/IP Protocol" to highlight it, and then click on the Properties button to continue.  Example:  Clicking on the Add... button located in the Network Control Panel / Protocols window will display the following menu. From this menu, scroll down until you find the "TCP/IP Protocol", and then double click on the protocol to install it. Once this has been done, you should automatically be returned to the main Protocols window.

 

In the TCP/IP Protocol Properties window, click on the IP Address tab to verify the settings for your "Network Card". Next move the radio button from "Obtain an IP Address from a DHCP Server" to "Specify An IP Address". Once this has been done, enter in the appropriate IP address and Subnet for your local TCP/IP based network. If you are unsure what these addresses are, you should contact your network administrator for further assistance. If you installed the "MS Loopback Adapter" as your primary network card, or if your current network card does not participate on a TCP/IP based network, you should use the following IP addresses indicated below.       

IP Address:

192.168.0.1
Subnet Mask:

255.255.255.0
Default Gateway:

Leave Blank

Note:  Do not specify any On-Site / SurfNJ assigned IP Address within the "IP Address" field (Unless instructed to by On-Site / SurfNJ personel). This creates a routing problem that will seriously affect all online communications.

Next, click on the DNS tab and fill in the "Host Name:" field with your specific login username. In The "Domain:" field, enter in "nothing". If you are unsure what your login name is, look on the Account Information Form that was either faxed or mailed to you when you first opened up your account.  Next add in "207.207.223.2", and "207.207.208.10" in the "DNS Service Search Order" section by clicking on the Add... button, and then entering in each address.   Once this has been done, Click on the OK button for each open Control Panel window to return to the desktop. If you have installed any drivers or services, Windows NT will prompt you for your installation CD to install the necessary software. After all of the files have been successfully copied to your computer, you will be prompted to restart the system. You should go ahead and click on OK to restart the machine before continuing on.   

  DIAL UP NETWORKING:  

Double click on My Computer and then on Dial-Up Networking.

In the Main Dial-Up Networking window, click on the More button and select "Edit Entry And Modem Properties". This will open up a window allowing you to configure the necessary dial out options

Click on the Basic tab and type in "On-Site / SurfNJ" within the "Entry Name:" Field. After you have done this, look at your Account Information Form and select an access number which is local to your service area. This number should be entered into the Phone Number: field.You should verify that this number is local to your calling area by contacting your local operator or On-Site / SurfNJ Support.

Within the Server tab, you should set the "Dial-up Server Type" to "PPP:Windows NT, Windows 95 Plus, Internet". In the network protocols, make sure that only "TCP/IP" is selected and that everything else is unchecked. Also, make sure there is NOT a check next to "Enable Software Compression" or next to "Enable PPP LCP extensions". Since there have been a few reports about this option causing intermittent connectivity problems, it is recommended to uncheck this option if any connectivity problems arise as a direct result.   Next, click on TCP/IP Settings to configure the TCP protocol for dial out.

In the TCP/IP Settings window, verify that the radio button is set to "Server Assigned IP Address". This will allow the server to automatically assign your machine an IP address when the dial up connection is established This works for both Static and Dynamic IP customers. Next, specify the name server addresses by moving the radio button from "Server Assigned Name Server Addresses" to "Specify Name Server Addresses". By doing this, you should see the entry fields below change from gray to white. Once this has been done, enter in the following IP addresses in their corresponding fields.      

Primary DNS:

207.207.223.2
Secondary DNS:

207.207.208.10
Primary WINS:

0.0.0.0
Secondary WINS:

0.0.0.0

Also, verify that both "Use IP header compression" and "Use default gateway on remote network" are selected by placing a check in the box next to each one.   

In the Script tab you should place a dot next to "None"

In the Security Tab, You need to verify that "Accept any authentication including clear test" .  This is very IMPORTANT On-Site / SurfNJ does not use encryption for dial up logins, that feature is ONLY for dialing into other Windows NT machines. 

From this point, single click OK button to accept these changes. After this is done, you should be returned back to the main Edit Phonebook Entry window.

 When you click Dial button in the main screen the dialog box will appear. Make sure there is nothing in the "Domain" line. By checking the "Save Password" box the dialog box will only appear the first time you connect or if your password incorect.

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On-Site Computer Service, Inc 1998
732-774-7181
Last Updated 07/16/13